Your customers will have varying degrees of motor skills and will benefit from keyboard accessibility. Customers with motor impairment, including many elderly customers, need your help to navigate your website. Many of these customers will use their keyboard to move around your website.

This article explains what you need to do to meet Guideline 2.1.1 –

Keyboard accessibility is vital for your websiteRead more

Don’t play audio automatically.
Automatically playing sounds can distract and disorientate users, especially those with cognitive impairments.
How to Pass
Don’t have any audio that plays automatically.
Although you can technically pass this guideline by adding a pause, mute or stop function to automatic audio, that’s a bad idea. You don’t want users searching around your website for the

1.4.2 – Audio Control (Level A)Read more

Don’t use presentation that relies solely on colour.
Users with visual impairments may need help when you use colour on your website. You can solve this by using other identifiers such as labels, shapes and patterns, issue.
How to Pass

Ensure no instructions rely on colour alone
Ensure that no information (like charts and graphs) relies on

1.4.1 – Use of Colour (Level A)Read more

Use more than one sense for instructions.
“Sensory characteristics” is an important but complicated-sounding phrase in web accessibility. It’s actually far less complicated than it sounds. The sensory characteristics of your website are things like shapes, sounds, positioning and size.

You’ll often come across sensory characteristics in instructions to users. Saying things like ‘Use the search bar

1.3.3 – Sensory Characteristics (Level A)Read more

Present content in a meaningful order.
The meaning of content on your website relies on the order you present it. For example, in English we read from left to right and read a left-hand column before a right-hand column.
Users who rely on assistive technology (such as a screen reader) to interpret content, require content to be

1.3.2 – Meaningful Sequence (Level A)Read more

Provide users with content that has clear structure and relationships.

All users benefit when your website structure is logical and each section of content has a clear relationship with the content around it. Visual cues like headings, bullet points, line breaks, tables, bolding, underlining links and other formatting choices help users understand the content.

Assistive technology often

1.3.1 – Info and Relationships (Level A)Read more

Provide a second alternative for video with sound.

Users with hearing impairments may not be able perceive the sound on a video.

While captions can provide some assistance, adding an audio description track or text transcript helps more users enjoy your content.
How to Pass

Provide a full text transcript of the video; or
Provide a version of

1.2.3 – Audio Description or Media Alternative (Pre-recorded) (Level A)Read more