2.4.5 – Multiple Ways (Level AA)

Offer several ways to find pages on your website

All of your users benefit from a website designed with them in mind. They need a variety of ways to navigate to the pages they want to visit. Some of your users will have difficulty understanding your website, so will benefit even more from clear navigation and different ways to access your pages.

What to do

Provide multiple ways for users to find your website’s pages by:

• Adding an HTML sitemap page (which links to every page on your website) and link to it after the ‘Skip to Content’ link from Guideline 2.4.1; and
• Including a search function on every page (by adding it to the header); and
• Providing a clear and consistent main navigation menu.

Tips

• A good HTML sitemap will depend on the structure of your website. Design your sitemap so that it best reflects the structure of your website pages and contains all your pages.
• A ‘related pages’ section (which shows links to similar pages on your website) is a good way of helping users navigate around your website.

Exceptions

• You don’t need to provide multiple ways to access pages that users only reach after a certain process (for example, a receipt or confirmation page).
• If your website only has a handful of pages, one clear navigation menu may suffice.

See also

• Guideline 1.4.2 – Page Titled
• Guideline 2.4.1 – Bypass Blocks
• Guideline 2.4.8 – Location
• Understanding Success Criterion 2.4.5 (W3C)