Save user data when re-authenticating.
It may be essential for users to re-authenticate their identity for certain functions. For example, you might set a login to expire after a certain amount of time in case a user leaves their computer unattended.
Some users need longer than others to complete tasks on a website. You can help these users by saving the information they enter and when they re-authenticate (such as logging back in), displaying the same data.
How to Pass ‘Re-authenticating’
When you ask a user to re-authenticate their identity, ensure the user can continue exactly as before with saved data (for example, their shopping basket contents, input into forms or accessibility options).
Ensure surveys and questionnaires can be saved part-completed and finished later.
If you ask your users to re-authenticate after a certain amount of time, consider whether your use of a time limit is justified under Timing Adjustable and No Timing. If the limit is for security reasons, such as protecting user data, this will pass both guidelines.
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