Some of your users are more likely to make mistakes than others. You can help by allowing them to check and confirm their submissions before they’re sent.
Help your users get the most from your website by offering help. This is especially relevant to forms, where users need to input the right information.
Some of your users find automatic changes hard to deal with. Unexpected actions can interrupt their concentration and stop them reaching their goals.
Explain any words that are hard to pronounce You can help your users by paying attention to words that are hard or confusing to pronounce. Words like these can make it hard for your users to read your content. This includes words that are hard to pronounce (for example, ‘phenomenon’) and words that are spelled… Continue reading
All of your users want to be able to understand your website. You need to write with a range of people in mind, from Professors to school kids.
Some of your users need help understanding your content. Using abbreviations can cause confusion and prevent your users from using your website.
Some of your users find it hard to understand unusual uses of words. Avoid unusual words where you can and explain the use of them when you need to.
You can help all of your users, by ensuring that content on your website is broken up by clear and informative headings.
Some of your users look at links on your website in isolation. For those users (and others) you links should make sense from the link text alone.
Some of your users have problems understanding the structure of your website. Help them out by adding things like breadcrumbs to show them where they are.