No time limits on your website
If any of your content is time-controlled, you risk losing users who need more time to read and understand the information on your website.
Time-controlled content is anything on your website that expires or becomes unusable by your users after a certain time. A common example is giving a user ten minutes to fill in and send a form. There are functional reasons to set time limits, but you must consider all of your users.
What to do
This guideline builds on Guideline 2.2.1. That guideline (at the lower Level A standard of compliance) requires you to offer users a chance to turn off or extend time limits. At Level AAA, this guideline requires that you do not set time limits at all (with two exceptions below).
You can set a time limit if:
- The time limit is due to real-time events, like bidding in an auction.
- Your content is a live video stream.
- Guideline 2.2.1 – Timing Adjustable
- Guideline 2.2.5 – Re-authenticating
- Understanding Success Criterion 2.2.3 (W3C)
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